e Monterey Hearing and Balance Center Custom and Digital Hearing Aids

Monterey Hearing Aids and Balance Services

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The Monterey Hearing & Balance Center Services & Products

The Monterey Hearing & Balance Center believes that hearing losses can be managed successfully when properly diagnosed and treated. We use the most advanced diagnostic equipment available to pinpoint the cause of hearing disruptions and to determine the proper treatment. Our goal is to enhance your lifestyle – at work, at play and at home.  



Serving the Monterey
Peninsula for 50+ Years


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Monterey Location
1077D Cass Street
Monterey, California
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Monterey Office Hours
Monday 9am to Noon
Tuesday, Wed, Thur 9am - 5pm
Closed on Friday
Closed 12 - 1:30 for lunch

Soquel Location
2920 Park Ave., Suite C
Soquel, California 95073
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Soquel Office Hours
Monday 2 - 5pm
Friday 10am to Noon
Closed Tues, Wed, Thur
Closed 12 - 1:30 for lunch

Payment Options



Our pledge to you: 

  • To give you personal care by staff who are skilled and experienced in hearing and balance solutions.

  • To continually invest in technology designed to further identify and resolve hearing and balance complaints.

  • To keep you informed about your options for diagnostic testing and treatment, and to respect your choices.

  • To work closely with members of the medical community, pharmacists and therapists for a team approach to your hearing and balance health.

  • To participate in continuing education and training programs so that you benefit from the most recent testing and treatment advances.

  • To protect your rights and privacy as a patient.


Our approach to your health: 
Our goal is to attend to your hearing and dizziness complaints as comprehensively as possible:

  • We take your personal history to learn what may have influenced your hearing disruption – your occupational background, your exposure to loud noise, whether you had certain illnesses, your family health.
  • We examine your outer ears for any debris or blockage, either of which would affect your hearing.
  • We run a series of diagnostic tests – as many as necessary – to identify the nature of your disorder.
  • We recommend a treatment plan, working with you and other healthcare professionals, if needed, to achieve success.
  • We follow up to make sure you are satisfied with the results of your treatment.


Testing for Hearing Loss

The ear is comprised of a highly sophisticated system where sound waves move from the outer ear to the inner ear, undergoing a series of transformations that eventually send messages to the brain. A number of conditions can cause a disruption in the hearing process. To properly treat hearing loss, diagnostic tests must be sophisticated and comprehensive enough to identify the underlying cause.  

State-of-the-Art Equipment
The Monterey Hearing & Balance Center has state-of-the-art equipment for assessing the outer, middle and inner ear functions. We offer a broad range of tests to determine proper diagnosis and treatment. They include:

  • Diagnostic pure tone audiometry and word discrimination.

  • Middle ear impedance tympanometry including acoustic reflex testing.

  • Ototoxic monitoring via audiometry.

  • Retrocochlear (8th CN) battery.

  • Industrial audiometric screening.

  • Otoacoustic emission testing (OAE).

  • Pediatric audiometric testing.

  • Tinnitus assessment.

Just as you have your vision checked on a regular basis, it makes sense to treat your ears equally well by scheduling a hearing test. This is even more important if you are experiencing any changes in your hearing – perhaps not understanding the soft voice of a child or recognizing the high pitch from your microwave timer.

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Hearing Loss Assistance

Every person is unique. So too are the approaches to better hearing. At The Monterey Hearing & Balance Center, we work with you to design a hearing program that meets your own particular needs. Influencing factors include your occupation, lifestyle, budget, personal taste, any physical limitations you have, and the nature of your hearing loss.

Hearing Aids
We offer analog, digitally programmable and 100% digital hearing aid systems in four styles – Behind the Ear (BTE), In the Ear (ITE), In the Canal (ITC), and Completely in the Canal (CIC). We deliver a full scope of client services that include:

  • Initial consultation and physical examination of outer ears.
  • A series of hearing tests.
  • Hearing aid evaluation, and REAR analysis.
  • Custom ear mold and ear protection fittings.
  • Hearing aid education, counseling and evaluation follow-up.
  • 30-day trial period with full refund for the cost of your hearing aids.
  • 1-year manufacturer’s warranty against repair, loss and damage.
  • 1-year hearing aid professional services included in new fittings
  • An assortment of hearing aid supplies.

We represent most of the major hearing aid manufacturers. This allows us to make the right choice for your individual hearing needs. Listed below are links to those manufacturers we believe have consistently produced high quality instruments and exceptional customer service:

Other assistive listening devices and equpment
There are other assistive listening devices (ALD’s) that amplify sounds for specific situations, such as watching TV or a play. Some work with hearing aids, including a special device for certain cell phone users. Some are stand-alone and replace standard equipment, often adding visual as well as amplified enhancements. Examples are flashing telephones and alarms. The Monterey Hearing & Balance Center can arrange for you to receive any of these ALD’s.

Hearing Loss Prevention
Repeated exposure to loud noises has a cumulative, damaging effect on your hearing. We recommend that you cover your ears in loud situations – when operating power tools, attending an “amped up” concert or a racecar event, for example. There are a number of ways you can protect yourself or family members from excessive noise levels – over-the-counter earplugs, headsets, even fully customized ear molds often used by musicians. We can guide you on how to prevent hearing loss and help you select the best methods for doing this.

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Questions and Answers 

What payment options do I have?
We accept payment by cash, check or credit card. We also offer a flexible payment program. 

Does insurance or Medicare pay for your services?
Hearing instruments are not paid for by most insurance companies or Medicare. For diagnostic testing, most insurance companies and Medicare cover a percentage of professional fees. We would be glad to make the necessary inquiries about your coverage on your behalf.

How long does it take to get hearing aids?
It usually takes two weeks from when we place the order. Some of our manufacturers can provide rush handling at an additional charge. 

Call us at 831.375.5688 to make an evaluation appointment today.

See our Frequently Asked Questions page for more information about balance and dizziness symptoms and treatment.

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